Privacy Notice
1
Effective date of notice: April 14, 2003
NOTICE OF PRIVACY PRACTICES
Hellerstein & Brenner Vision Center, P.C.
7180 E. Orchard Rd. # 103
Centennial, Colorado 80111
(303) 850-9499
(303) 850-7032
________________________________________________
________
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU
MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO
THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
________________________________________________
_______
We respect our legal obligation to keep health information that identifies you private. We are obligated by law
to give you notice of our privacy practices. This Notice describes how we protect your health information and what
rights you have regarding it.
TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS
The most common reason why we use or disclose your health information is for treatment, payment or health
care operations. Examples of how we use or disclose information for treatment purposes are: setting up an
appointment for you testing or examining your eyes prescribing glasses, contact lenses, or eye medications and
faxing them to be filled showing you low vision aids referring you to another doctor or clinic for eye care or low
vision aids or services or getting copies of your health information from another professional that you may have
seen before us. Examples of how we use or disclose your health information for payment purposes are: asking you
about your health or vision care plans, or other sources of payment preparing and sending bills or claims and
collecting unpaid amounts (either ourselves or through a collection agency or attorney). "Health care operations"
mean those administrative and managerial functions that we have to do in order to run our office. Examples of how
we use or disclose your health information for health care operations are: financial or billing audits internal quality
assurance personnel decisions participation in managed care plans defense of legal matters business planning and
outside storage of our records.
We routinely use your health information inside our office for these purposes without any special permission.
If we need to disclose your health information outside of our office for these reasons we usually will not ask you for
special written permission.
USES AND DISCLOSURES FOR OTHER REASONS WITHOUT PERMISSION
In some limited situations, the law allows or requires us to use or disclose your health information without your
permission. Not all of these situations will apply to us some may never come up at our office at all. Such uses or
disclosures are:
when a state or federal law mandates that certain health information be reported for a specific purpose
for public health purposes, such as contagious disease reporting, investigation or surveillance and notices
to and from the federal Food and Drug Administration regarding drugs or medical devices
disclosures to governmental authorities about victims of suspected abuse, neglect or domestic violence
uses and disclosures for health oversight activities, such as for the licensing of doctors for audits by
Medicare or Medicaid or for investigation of possible violations of health care laws
disclosures for judicial and administrative proceedings, such as in response to subpoenas or orders of courts
or administrative agencies
2
disclosures for law enforcement purposes, such as to provide information about someone who is or is
suspected to be a victim of a crime to provide information about a crime at our office or to report a crime
that happened somewhere else
disclosure to a medical examiner to identify a dead person or to determine the cause of death or to funeral
directors to aid in burial or to organizations that handle organ or tissue donations
uses or disclosures for health related research
uses and disclosures to prevent a serious threat to health or safety
uses or disclosures for specialized government functions, such as for the protection of the president or high
ranking government officials for lawful national intelligence activities for military purposes or for the
evaluation and health of members of the foreign service
disclosures of de-identified information
disclosures relating to worker's compensation programs
disclosures of a "limited data set" for research, public health, or health care operations
incidental disclosures that are an unavoidable by-product of permitted uses or disclosures
disclosures to "business associates" who perform health care operations for us and who commit to respect
the privacy of your health information
[specify other uses and disclosures affected by state law].
Unless you object, we will also share relevant information about your care with your family or friends who are
helping you with your eye care.
APPOINTMENT REMINDERS
We may call or write to remind you of scheduled appointments, or that it is time to make a routine
appointment. We may also call or write to notify you of other treatments or services available at our office that
might help you. Unless you tell us otherwise, we will mail you an appointment reminder on a post card, and/or
leave you a reminder message on your home answering machine or with someone who answers your phone if you
are not home.
OTHER USES AND DISCLOSURES
We will not make any other uses or disclosures of your health information unless you sign a written
"authorization form." The content of an "authorization form" is determined by federal law. Sometimes, we may
initiate the authorization process if the use or disclosure is our idea. Sometimes, you may initiate the process if it's
your idea for us to send your information to someone else. Typically, in this situation you will give us a properly
completed authorization form, or you can use one of ours.
If we initiate the process and ask you to sign an authorization form, you do not have to sign it. If you do not
sign the authorization, we cannot make the use or disclosure. If you do sign one, you may revoke it at any time
unless we have already acted in reliance upon it. Revocations must be in writing. Send them to the office contact
person named at the beginning of this Notice.
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
The law gives you many rights regarding your health information. You can:
ask us to restrict our uses and disclosures for purposes of treatment (except emergency treatment), payment
or health care operations. We do not have to agree to do this, but if we agree, we must honor the
restrictions that you want. To ask for a restriction, send a written request to the office contact person at the
address, fax or E Mail shown at the beginning of this Notice.
ask us to communicate with you in a confidential way, such as by phoning you at work rather than at home,
by mailing health information to a different address, or by using E mail to your personal E Mail address.
We will accommodate these requests if they are reasonable, and if you pay us for any extra cost. If you
want to ask for confidential communications, send a written request to the office contact person at the
address, fax or E mail shown at the beginning of this Notice.
3
ask to see or to get photocopies of your health information. By law, there are a few limited situations in
which we can refuse to permit access or copying. For the most part, however, you will be able to review
or have a copy of your health information within 30 days of asking us (or sixty days if the information is
stored off-site). You may have to pay for photocopies in advance. If we deny your request, we will send
you a written explanation, and instructions about how to get an impartial review of our denial if one is
legally available. By law, we can have one 30 day extension of the time for us to give you access or
photocopies if we send you a written notice of the extension. If you want to review or get photocopies of
your health information, send a written request to the office contact person at the address, fax or E mail
shown at the beginning of this Notice.
ask us to amend your health information if you think that it is incorrect or incomplete. If we agree, we will
amend the information within 60 days from when you ask us. We will send the corrected information to
persons who we know got the wrong information, and others that you specify. If we do not agree, you can
write a statement of your position, and we will include it with your health information along with any
rebuttal statement that we may write. Once your statement of position and/or our rebuttal is included in
your health information, we will send it along whenever we make a permitted disclosure of your health
information. By law, we can have one 30 day extension of time to consider a request for amendment if we
notify you in writing of the extension. If you want to ask us to amend your health information, send a
written request, including your reasons for the amendment, to the office contact person at the address, fax
or E mail shown at the beginning of this Notice.
get a list of the disclosures that we have made of your health information within the past six years (or a
shorter period if you want). By law, the list will not include: disclosures for purposes of treatment,
payment or health care operations disclosures with your authorization incidental disclosures disclosures
required by law and some other limited disclosures. You are entitled to one such list per year without
charge. If you want more frequent lists, you will have to pay for them in advance. We will usually respond
to your request within 60 days of receiving it, but by law we can have one 30 day extension of time if we
notify you of the extension in writing. If you want a list, send a written request to the office contact person
at the address, fax or E mail shown at the beginning of this Notice.
get additional paper copies of this Notice of Privacy Practices upon request. It does not matter whether you
got one electronically or in paper form already. If you want additional paper copies, send a written request
to the office contact person at the address, fax or E mail shown at the beginning of this Notice.
OUR NOTICE OF PRIVACY PRACTICES
By law, we must abide by the terms of this Notice of Privacy Practices until we choose to change it. We
reserve the right to change this notice at any time as allowed by law. If we change this Notice, the new privacy
practices will apply to your health information that we already have as well as to such information that we may
generate in the future. If we change our Notice of Privacy Practices, we will post the new notice in our office, have
copies available in our office, and post it on our Web site.
COMPLAINTS
If you think that we have not properly respected the privacy of your health information, you are free to
complain to us or the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate
against you if you make a complaint. If you want to complain to us, send a written complaint to the office contact
person at the address, fax or E mail shown at the beginning of this Notice. If you prefer, you can discuss your
complaint in person or by phone.
FOR MORE INFORMATION
If you want more information about our privacy practices, call or visit the office contact person at the address or
phone number shown at the beginning of this Notice.
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ACKNOWLEDGEMENT OF RECEIPT
I acknowledge that I received a copy of Hellerstein & Brenner Vision Center, P.C. Notice of Privacy Practices.
Patient name _______________________________
Signature ___________________________ Date _
Effective date of notice: April 14, 2003
NOTICE OF PRIVACY PRACTICES
Hellerstein & Brenner Vision Center, P.C.
7180 E. Orchard Rd. # 103
Centennial, Colorado 80111
(303) 850-9499
(303) 850-7032
________________________________________________
________
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU
MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO
THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
________________________________________________
_______
We respect our legal obligation to keep health information that identifies you private. We are obligated by law
to give you notice of our privacy practices. This Notice describes how we protect your health information and what
rights you have regarding it.
TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS
The most common reason why we use or disclose your health information is for treatment, payment or health
care operations. Examples of how we use or disclose information for treatment purposes are: setting up an
appointment for you testing or examining your eyes prescribing glasses, contact lenses, or eye medications and
faxing them to be filled showing you low vision aids referring you to another doctor or clinic for eye care or low
vision aids or services or getting copies of your health information from another professional that you may have
seen before us. Examples of how we use or disclose your health information for payment purposes are: asking you
about your health or vision care plans, or other sources of payment preparing and sending bills or claims and
collecting unpaid amounts (either ourselves or through a collection agency or attorney). "Health care operations"
mean those administrative and managerial functions that we have to do in order to run our office. Examples of how
we use or disclose your health information for health care operations are: financial or billing audits internal quality
assurance personnel decisions participation in managed care plans defense of legal matters business planning and
outside storage of our records.
We routinely use your health information inside our office for these purposes without any special permission.
If we need to disclose your health information outside of our office for these reasons we usually will not ask you for
special written permission.
USES AND DISCLOSURES FOR OTHER REASONS WITHOUT PERMISSION
In some limited situations, the law allows or requires us to use or disclose your health information without your
permission. Not all of these situations will apply to us some may never come up at our office at all. Such uses or
disclosures are:
when a state or federal law mandates that certain health information be reported for a specific purpose
for public health purposes, such as contagious disease reporting, investigation or surveillance and notices
to and from the federal Food and Drug Administration regarding drugs or medical devices
disclosures to governmental authorities about victims of suspected abuse, neglect or domestic violence
uses and disclosures for health oversight activities, such as for the licensing of doctors for audits by
Medicare or Medicaid or for investigation of possible violations of health care laws
disclosures for judicial and administrative proceedings, such as in response to subpoenas or orders of courts
or administrative agencies
2
disclosures for law enforcement purposes, such as to provide information about someone who is or is
suspected to be a victim of a crime to provide information about a crime at our office or to report a crime
that happened somewhere else
disclosure to a medical examiner to identify a dead person or to determine the cause of death or to funeral
directors to aid in burial or to organizations that handle organ or tissue donations
uses or disclosures for health related research
uses and disclosures to prevent a serious threat to health or safety
uses or disclosures for specialized government functions, such as for the protection of the president or high
ranking government officials for lawful national intelligence activities for military purposes or for the
evaluation and health of members of the foreign service
disclosures of de-identified information
disclosures relating to worker's compensation programs
disclosures of a "limited data set" for research, public health, or health care operations
incidental disclosures that are an unavoidable by-product of permitted uses or disclosures
disclosures to "business associates" who perform health care operations for us and who commit to respect
the privacy of your health information
[specify other uses and disclosures affected by state law].
Unless you object, we will also share relevant information about your care with your family or friends who are
helping you with your eye care.
APPOINTMENT REMINDERS
We may call or write to remind you of scheduled appointments, or that it is time to make a routine
appointment. We may also call or write to notify you of other treatments or services available at our office that
might help you. Unless you tell us otherwise, we will mail you an appointment reminder on a post card, and/or
leave you a reminder message on your home answering machine or with someone who answers your phone if you
are not home.
OTHER USES AND DISCLOSURES
We will not make any other uses or disclosures of your health information unless you sign a written
"authorization form." The content of an "authorization form" is determined by federal law. Sometimes, we may
initiate the authorization process if the use or disclosure is our idea. Sometimes, you may initiate the process if it's
your idea for us to send your information to someone else. Typically, in this situation you will give us a properly
completed authorization form, or you can use one of ours.
If we initiate the process and ask you to sign an authorization form, you do not have to sign it. If you do not
sign the authorization, we cannot make the use or disclosure. If you do sign one, you may revoke it at any time
unless we have already acted in reliance upon it. Revocations must be in writing. Send them to the office contact
person named at the beginning of this Notice.
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
The law gives you many rights regarding your health information. You can:
ask us to restrict our uses and disclosures for purposes of treatment (except emergency treatment), payment
or health care operations. We do not have to agree to do this, but if we agree, we must honor the
restrictions that you want. To ask for a restriction, send a written request to the office contact person at the
address, fax or E Mail shown at the beginning of this Notice.
ask us to communicate with you in a confidential way, such as by phoning you at work rather than at home,
by mailing health information to a different address, or by using E mail to your personal E Mail address.
We will accommodate these requests if they are reasonable, and if you pay us for any extra cost. If you
want to ask for confidential communications, send a written request to the office contact person at the
address, fax or E mail shown at the beginning of this Notice.
3
ask to see or to get photocopies of your health information. By law, there are a few limited situations in
which we can refuse to permit access or copying. For the most part, however, you will be able to review
or have a copy of your health information within 30 days of asking us (or sixty days if the information is
stored off-site). You may have to pay for photocopies in advance. If we deny your request, we will send
you a written explanation, and instructions about how to get an impartial review of our denial if one is
legally available. By law, we can have one 30 day extension of the time for us to give you access or
photocopies if we send you a written notice of the extension. If you want to review or get photocopies of
your health information, send a written request to the office contact person at the address, fax or E mail
shown at the beginning of this Notice.
ask us to amend your health information if you think that it is incorrect or incomplete. If we agree, we will
amend the information within 60 days from when you ask us. We will send the corrected information to
persons who we know got the wrong information, and others that you specify. If we do not agree, you can
write a statement of your position, and we will include it with your health information along with any
rebuttal statement that we may write. Once your statement of position and/or our rebuttal is included in
your health information, we will send it along whenever we make a permitted disclosure of your health
information. By law, we can have one 30 day extension of time to consider a request for amendment if we
notify you in writing of the extension. If you want to ask us to amend your health information, send a
written request, including your reasons for the amendment, to the office contact person at the address, fax
or E mail shown at the beginning of this Notice.
get a list of the disclosures that we have made of your health information within the past six years (or a
shorter period if you want). By law, the list will not include: disclosures for purposes of treatment,
payment or health care operations disclosures with your authorization incidental disclosures disclosures
required by law and some other limited disclosures. You are entitled to one such list per year without
charge. If you want more frequent lists, you will have to pay for them in advance. We will usually respond
to your request within 60 days of receiving it, but by law we can have one 30 day extension of time if we
notify you of the extension in writing. If you want a list, send a written request to the office contact person
at the address, fax or E mail shown at the beginning of this Notice.
get additional paper copies of this Notice of Privacy Practices upon request. It does not matter whether you
got one electronically or in paper form already. If you want additional paper copies, send a written request
to the office contact person at the address, fax or E mail shown at the beginning of this Notice.
OUR NOTICE OF PRIVACY PRACTICES
By law, we must abide by the terms of this Notice of Privacy Practices until we choose to change it. We
reserve the right to change this notice at any time as allowed by law. If we change this Notice, the new privacy
practices will apply to your health information that we already have as well as to such information that we may
generate in the future. If we change our Notice of Privacy Practices, we will post the new notice in our office, have
copies available in our office, and post it on our Web site.
COMPLAINTS
If you think that we have not properly respected the privacy of your health information, you are free to
complain to us or the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate
against you if you make a complaint. If you want to complain to us, send a written complaint to the office contact
person at the address, fax or E mail shown at the beginning of this Notice. If you prefer, you can discuss your
complaint in person or by phone.
FOR MORE INFORMATION
If you want more information about our privacy practices, call or visit the office contact person at the address or
phone number shown at the beginning of this Notice.
----------------------------------------------------------------tear here------------------------------------------------------------------
ACKNOWLEDGEMENT OF RECEIPT
I acknowledge that I received a copy of Hellerstein & Brenner Vision Center, P.C. Notice of Privacy Practices.
Patient name _______________________________
Signature ___________________________ Date _